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NJ American Water: Main Break Update

NJ DEP issues water advisory, precautions

An update and advisory from NJ American Water about water quality with respect to the Swimming River Reservoir bridge collapse ...

New Jersey American Water is urging its customers in Monmouth County to discontinue all nonessential water use and outdoor water use after three water mains collapsed at the company’s Swimming River Water Treatment Plant in Tinton Falls.

New Jersey American Water has also issued a precautionary boil water advisory for customers in Monmouth County.

Please note that this is a precautionary standard procedure whenever water pressure is lost. New Jersey American Water will provide information as to when the advisory is lifted.  

The New Jersey Department of Environmental Protection requires that the company issue the following advisory:

New Jersey American Water has determined that a potential or actual threat to the quality of water being provided to you currently exists. Therefore until further notice, bring tap water to a rolling boil for one minute and allow to cool before using for consumption: drinking, ice cubes, washing vegetables and fruit, and for brushing teeth. Please continue to boil your water until you are notified that the water quality is acceptable.

New Jersey American Water also recommends the following steps:
•        Throw away uncooked food or beverages or ice cubes if made with tap water during the day of the advisory;
•        Keep boiled water in the refrigerator for drinking;
•        Rinse hand-washed dishes for a minute in diluted bleach (one tablespoon of household bleach per gallon of tap water) or clean your dishes in a dishwasher using the hot wash cycle and dry cycle.  
•        Do not swallow water while you are showering or bathing;
•        Provide pets with boiled water after cooling;
•        Do not use home filtering devices in place of boiling or using bottled water; most home water filters will not provide adequate protection from microorganisms;
•        Use only boiled water to treat minor injuries.

Please be advised that the company is doing all it can to ensure your water is of the highest quality. New Jersey American Water will notify customers immediately when the advisory is lifted.

New Jersey American Water is working on temporary measures to restore normal operations at its Swimming River Water Treatment Plant. The plant delivers 36 million gallons of water each day to 55,000 customer accounts.

For updates, customers can visit www.newjerseyamwater.com or www.facebook.com/newjerseyamericanwater.


John Corkery June 29, 2012 at 11:16 PM
We appreciate the enormous efforts or everyone on site the get this facility back on line.
Ron Rugg June 30, 2012 at 01:47 AM
I'd be willing to bet that whole span will need to be replaced. Not a quick, easy or inexpensive job. Wonder how long it will be before NJAW is on the NJ BPU's doorstep begging for a rate increase to pay this bill and so they'll have enough money to prevent something like this from this again.
William Shenton June 30, 2012 at 02:43 AM
Could this have come about because of last year's tropical storm Irene? http://www.youtube.com/watch?v=wyATNG3ul6U? Aberdeen Bill
William Shenton June 30, 2012 at 02:44 AM
Please make every effort to notify residents of boil water advisories!
James Hagan June 30, 2012 at 12:50 PM
NJ American Water management did not keep the spillway area clear and repaired after the storm last year. It's not surprising!
Ron Rugg June 30, 2012 at 01:33 PM
In response to the video. It is being said that the support structure was heavily damaged last year during Irene and nothing was done to repair it. That was almost a year ago. Whether or not this is true I think it's obvious that it collapsed due to a lack of maintenance and repairs. Actually this is quite typical of the utility companies these days, spend zero money on repairs and maintenance, only repair things when there's a failure. Oh there will be a public outcry for somebody's head, hearings in Trenton and so on but in the end the water company officials will say "I dunno what happened" and that'll be the end of it. You know, the typical BS! Way to go NJAW!
Tom Shortell June 30, 2012 at 02:56 PM
This clearly was the case here. It was obvious to anyone driving down Swimming River Road that no work was done to repair the damage of Hurricane Irene.
Ron Rugg June 30, 2012 at 03:08 PM
Wonder how fat the NJAW CEO's bonus will be this year... just sayin'
Michael savarese June 30, 2012 at 07:46 PM
What were they thinking the water was over the bridge during Irene .... The house across the way was condemned , the road was closed for months . With all the excess storm surge pressure there had to be damage to the old wooden structure ..... This not Monday morning quarterbacking but common sense. We the customers should be reimbursed for every once of water we are buying durning this fiasco
steve h June 30, 2012 at 08:07 PM
It is important to realize that as other water suppliers come to the rescue of NJ American to supplement water quantities to NJ American, other purveyors' water quantities to their regular customers will inevitably be depleted. Therefore all Monmouth County residents dependent upon water utilities that do not have their own private wells are at risk and should seriously consider restricting their own water use. It is interesting to note at 5/17/12 Holmdel Township Committee meeting, Mayor Impreveduto reversed his prior documented position NOT to expand sewer service areas into the watershed. The Mayor said that he had spoken to water company people (Swimming River Reservoir's holding company, NJ American representatives) and concluded that septics were bad for the watershed and water supply. The Mayor and his neighbors with private wells, have water during this County wide emergency. Wonder if our Mayor that proclaimed he wanted city water on 5/17/12 at the "so-called" PUBLIC Hearing on the Redevelopment Plan is now glad that he has his well water?
steve h June 30, 2012 at 08:09 PM
Most that have at least an 8th grade education know, draining a kitchen sink empties the basin and leaves the sink bone dry. The same holds true for a watershed (basin) that has it's water resources robbed of replenishment by pumping water via sewers to the ocean. Properly operating septic systems recharge areas in a watershed. The escalated infrastructure that comes with sewered higher density development increases impervious coverage hinders water replacement and increases purification costs from polluted runoff to the County's water supply, the Swimming River Reservoir. I find it hard to comprehend that the Holmdel Mayor and three Holmdel Township Committee people, all having a higher than 8th grade education, could be so naive as to believe or accept the claims of a self-serving PRIVATE FOR PROFIT COMPANY regarding the safety and quantity of the PUBLIC'S WATER SUPPLY.
steve h June 30, 2012 at 08:10 PM
As evidenced by the current countywide emergency, NJ American is reactive not proactive in needed repairs and safety for the County's water supply. As proof positive, NJ American is interested in their stock holders and profit margins far and away above the concerns for purity and quantity of the public's water supply. Water restrictions, allocations and increased purification costs are the consumer's burden to bear. Holmdel's voting majority are insuring that this will always be the case for not only Holmdel but as well the entire county. Foolish, foolish elected officials, all for the ill conceived short term ratable chase for generating self-perceived tax relief, think that they can fool some of the people all of the time to get re-elected and to imbelish their political resume.

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